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Pet Care Diary Terms of Use

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1. Acceptance of terms

By downloading, installing, or using Pet Care Diary (the "App" or "Service"), you agree to these Terms of Use. If you do not agree, do not use the Service.

These terms are a draft placeholder for review and are not legal advice.

2. About Pet Care Diary

Pet Care Diary is a pet health management application provided by JenoLeap. The Service helps pet owners organise profiles, health logs, reminders, and related records.

The Service is intended for personal record keeping and care coordination — not for emergency response or clinical decision-making.

3. Not veterinary advice

Pet Care Diary does not provide veterinary advice, diagnosis, or treatment.

The App is for record keeping and reminders only. It does not replace professional veterinary care. Always consult a qualified veterinarian for health concerns, emergencies, or treatment decisions regarding your pet.

4. User responsibilities

You are responsible for:

  • The accuracy of information you enter in the App.
  • Reviewing reminders and records before relying on them.
  • Seeking qualified veterinary advice for medical concerns.
  • Complying with applicable laws when using the Service.

You must not use the Service in a way that harms others, infringes rights, or violates law.

5. Account security

You are responsible for maintaining the confidentiality of your account credentials and for activity under your account.

Notify us promptly at petcarediary@jenoleap.co.uk if you suspect unauthorised access.

6. Pet health records

Health records you create remain your responsibility. Pet Care Diary provides tools to organise and export information but does not verify clinical accuracy.

Exported PDFs and in-app summaries reflect the data you entered. Confirm important details with your veterinarian.

7. Smart pet tag public profile use

If you use NFC or QR smart pet tags, you choose what information appears on the public profile.

You are responsible for reviewing visible fields before activating a tag. Do not display your home address or private health records on public tag pages. We provide controls to help you manage visibility; misuse of public profiles is your responsibility.

8. Acceptable use

You agree not to:

  • Use the Service for unlawful purposes.
  • Attempt to access other users' data without authorisation.
  • Interfere with or disrupt the Service or its infrastructure.
  • Upload malicious code or misleading content intended to harm others.

We may suspend or terminate access for violations, subject to applicable law.

9. Subscription and pricing

Pet Care Diary may offer free and paid plans, including Premium features and Smart Tag add-ons.

Pricing, billing cycles, refunds, and subscription terms will be confirmed before launch and displayed at the point of purchase. TODO: Final pricing and payment terms to be confirmed before launch.

10. Service availability

We aim to provide a reliable Service but do not guarantee uninterrupted availability. Maintenance, updates, device limitations, or network issues may affect access.

Offline features depend on local device storage; cloud features require connectivity and active accounts where applicable.

11. Limitation of liability

To the maximum extent permitted by applicable law, JenoLeap and its affiliates are not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.

Pet Care Diary is provided "as is" without warranties of any kind, express or implied, except where such disclaimers are prohibited by law.

TODO: Liability and warranty language requires professional legal review before public launch.

12. Changes to the service

We may add, modify, or discontinue features with reasonable notice where practicable. Planned features such as smart pet tags may launch after the initial App release.

Material changes to these Terms will be communicated through the App or website. Continued use after changes may constitute acceptance where permitted by law.

13. Account deletion

You may stop using the Service at any time and may request account deletion as described in our Privacy Policy.

Upon deletion, access to synced data may end. Local data on your device may remain until you remove the App or clear its data.

14. Contact information

Questions about these Terms:

JenoLeap — Pet Care Diary Email: petcarediary@jenoleap.co.uk Location: Exeter, UK